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Dicetek LLC

Dubai, UAE

Senior Program Manager

On-site

October 29, 2023


Salary Range

No salary data

Language Reqirements

Ar:

Professional

En:

Professional

Minimum Experience

Senior (4~6 years) or above

Relocation

Sponsoring Visa

Company Description

Dicetek is a global IT Solutions and Services Company established in 2006 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. DICETEK has operational offices in India, UAE, Singapore & USA. As a world-class company with a regional focus, we primarily concentrate on providing Information Technology Solutions and Professional Consulting Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate & Manuf…


Job Description

- Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the call center or customer service environments. 

- Excellent leadership and communication skills, with the ability to build strong working relationships with diverse teams and stakeholders. 

- Solid understanding of call center technologies, customer service best practices, and industry standards. 

- Strong analytical and problem-solving capabilities, with the ability to make data-driven decisions. 

- Project Management Professional (PMP) certification is a plus and/or any similar project/program management certification is a big plus. 

- languages: Should be fluent in both Arabic & English (read, write and speak) 

- Familiarity with project management tools and software. 

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